Customer Service

Customer care training program for managers.

Multi-user system enhances self-service customer support, help desk operations, and document management applications.

Listings of companies needing shoppers, a shoppers bulletin board, a live chat area, and a page of links to free or inexpensive items.

Restaurant, apartment and retail mystery shops. On line shopper application.

Customer service mystery shopping, marketing data collection and compliance audit programs. Apply online to be a shopper.

Developer of help desk solutions.

Specialists of network assessments.

Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism.

Customer communications software based on natural language technology.

Automated knowledge base and interactive FAQ systems intended for small businesses.

Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America.

Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.

Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.

Specialises in the measurement of customer satisfaction and loyalty.

Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.